FIRST VISITFor First-Time Visitors

So that even first-time visitors can come with peace of mind,
we explain the first visit flow and how to make an appointment.

FLOWFirst Visit Flow

From Counseling to Maintenance, we proceed carefully in 5 steps.

A counseling session
We begin with Counseling, where we take the time to listen to your concerns and wishes.
  1. Counseling

    We listen to your current concerns, wishes and lifestyle.

  2. Detailed Examination

    X-rays, intraoral photos, digital scans and a bite examination.

  3. Treatment Plan

    We clearly explain your options—including cost, period and risks.

  4. Treatment

    We begin only once you're satisfied. You can revise the plan anytime.

  5. Maintenance

    Regular checks and cleaning maintain long-term beauty and health.

* The treatment period and number of visits vary depending on the condition of your mouth.

INSURANCEAbout Insurance-Covered Treatment

We began providing insured treatment in August 2026. We accommodate both private (self-pay) and insured treatment.

What to bring to your visit

If you would like insurance-covered treatment, please bring one of the following to your first visit.

  • My Number insurance card
  • Certificate of eligibility(for those without a My Number insurance card)

If you have not yet decided between insurance-covered and private treatment, you can discuss it during the Counseling at your first visit. Based on the examination results, we will explain each option, including costs, duration, and risks.

If you have any questions, please ask when booking or at your visit.

RESERVATIONAppointments & Consultations

369CLINIC isAppointments preferred.
Appointments can be made through our booking site, and for enquiries please feel free to contact us via LINE.

You may also call us to ask about same-day appointments and availability. Walk-in visits are accepted, but you may have to wait depending on how busy we are.

For those with questions before booking

Before booking, you are welcome to ask us about treatment details, fees and other matters via LINE.

When contacting us, please include the following details
  • Name
  • Treatment you would like (e.g. cleaning / bite / whitening silver fillings / concerns about bad breath)
  • Whether you prefer insured or non-insured treatment (if undecided, "undecided" is fine)
Consult via LINE

Dates and times are confirmed through the booking site.
After consulting with us via LINE, please reserve a treatment slot on our booking site (yoyaku.369.dental).

FAQFAQ

We have compiled the questions we are most often asked by first-time patients.

Can I visit without an appointment?

We give priority to patients with appointments, but we also accept visits without one. Depending on how busy we are, you may have to wait, or we may be unable to see you the same day. Calling us (03-4500-6939) to check same-day availability makes things smoother.

I'm afraid of pain — will I be okay?

We believe the pain of anesthesia is largely affected by the stimulus of the initial needle insertion. At 369CLINIC, we take care with the condition of the mucosa and the insertion site, aiming to make anesthesia as gentle as possible.

What is the difference between insured and self-pay treatment?

With insured treatment the patient's share is 10–30%, but there are limits on materials and treatment methods. With private (self-pay) treatment, materials such as ceramic and zirconia can be chosen, and durability and aesthetics can be taken into account according to the case.

Can I use the medical expense deduction?

Self-pay treatment costs may qualify for Japan's medical expense deduction. For details, please check with the tax office.

Do you also treat children?

Yes, we also see children. Building correct brushing habits and a healthy oral environment from the baby-teeth stage leads to lifelong oral health. We provide care at a comfortable pace, in step with each child's growth.

Is parking available?

We do not have dedicated parking. If you come by car, please use nearby coin-operated parking. The closest is the lot across from Entsuji Temple; the Akasaka Biz Tower parking is also available.

Do you accept Japanese health insurance?

Yes. We began providing insured treatment in August 2026. We accommodate both insured and private (self-pay) treatment. If you have any questions, please feel free to ask when making your appointment.

ACCESSVisitor Information

Akasaka Stn. (Chiyoda Line), Exit 3b — 5 min walk / Akasaka-mitsuke Stn. (Marunouchi & Ginza Lines), Exit 10 — 8 min walk

Consultation Hours

Mon11:00–19:00
TueClosed
Wed11:00–19:00
Thu11:00–19:00
Fri12:00–20:00
SatClosed
Sun11:00–19:00
HolidaysClosed

*We are also open on Sundays and in the evenings. For detailed directions, please see theAccess page.